Include in your package a signed letter stating the reason for your return and the original receipt as well as any mentioned proof of defect, images, or a video, etc. #DOWNLOAD PROGRAM AT90S2313 WITH ARDUINO ROBOT FULL#And only once all items have arrived as a full system can we check the returned product for testing. If the Required Parts are not sent back, they will be billed for or expected to be shipped at a later stage. Please ship the order in original packaging with all the accessories and additional parts. Other than our supplier’s default policy, once a return is agreed upon, then you can ship your defective item to the provided return address that you should receive from us first. However, we abide by the exchange policy of our suppliers because we do not manufacture these products our suppliers do. Before a refund acceptance, please include images or a video and any other material proof of the defect. For any electronic items, returns are only accepted on devices with serious and irreversible problems meanwhile, the customer must apply for the returns within 7 days from the delivery date. Click HERE for more on Refund and Replacement Policy REFUNDS/RETURNS: Oz Robotics accepts returns on a minimal basis unless there is a manufacturing defect. If the product you purchased is defective, please email us at with some photos or a video of the defective parts to evaluate before you send it. If wrongly purchased products or any other similar issues, the buyer will pay the shipping fee. Still, they will offer an exchange for the wrongly purchased items or products with serious and irreversible defects or technical problems (s). Once you have used the product, our supplier(s) and we have the right not to issue a refund. Please read the product exchange policy defined by each supplier for their own listed product(s), which can be found under the Shipping tab on each product page.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |